The financial literacy divide Across the U.S., millions of adults lack the basic knowledge to make informed financial decisions. According to a 2023 FINRA study, over 60% of Americans can't answer ...

For them, video plays a central role in their storytelling strategy, enabling the credit union to bring its brand values to life in a dynamic and engaging format. With video, you can showcase real ...

Each piece builds toward the next—when you work with the brain, you don’t have to work so hard to be heard. Imagine your team with a lighter load. Yes, they still have a critical project to ...

At Affinity Federal Credit Union, wellbeing isn’t just a buzzword, it’s a core value woven into everything they do. From offering personalized financial guidance to promoting mental, physical ...

When you can break away from the daily digital grind and thoughtfully connect with people, it stays with them. FaceTime vs. Face time. And your credit union stays top of mind because of how you ...

Uncover the principles behind white glove service and how it leads to impactful, caring interactions in every engagement.

But in many small and underserved communities, in-person access is getting worse, not better. Financial deserts are a growing problem across the country, driven largely by bigger banks abandoning ...

What's at stake in the U.S. Here at home, more than 140 million members rely on credit unions. Our not-for-profit model returns an estimated $19 billion in annual financial benefits to members ...

Today’s credit union and community bank leaders have an opportunity to rethink what competitive branching looks like—and come out ahead. The future isn’t about having more locations. It’s ...

In 1985, I arrived in Malawi as a Peace Corps training director—full of hope, armed with experience and ready to serve. Two years later, I joined WOCCU’s international development team and ...

In a surprising move, the White House has removed Todd M. Harper and Tanya Otsuka from the National Credit Union Administration (NCUA) Board, leaving Chairman Kyle Hauptman as the sole remaining ...

Collectively, GoWest member credit unions provided financial education to over 273,000 adults and more than 201,000 students in grades K-12. For students, an important step in the journey to good ...