Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Mamas and Papas, MandM, and Ocado are among the retailers launching or relaunching mobile apps this year, but what digital ...

There are only so many hours in the day, yet so many new articles published on the web day in and day out. When you come ...

A ChatGPT-powered spacecraft might not be such an improbable concept after all, but there's still work to be done.

“Our experiments show that these chatbots are not safe replacements for therapists," said Stevie Chancellor, assistant professor in the University of Minnesota Twin Cities Department of Computer ...

All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter ...