Martin Griffin's new Samsung TV stopped working. He wants to get his money back, but Samsung has other ideas. Who is right?

Of course, there’s a small catch. Though it wasn’t a very pricey repair, Samsung is sweetening the deal with Care+ by adding “Zero Dollar Screen Repairs” starting in January. This new perk ...

If there's a problem with your Samsung TV or remote, request a repair or find a service center. The tips in this guide help ...