Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays ...

Is AI about to cause the biggest workplace disruption in 25 years? In this episode of Today in Tech, host Keith Shaw sits ...

Salesforce’s latest report reveals how AI agents and Agentforce are reshaping retail, enhancing personalization, and ...

Enterprise: Air India adopts Salesforce Agentforce to automate service tasks, cut refund delays, and enhance customer ...

Salesforce Marketing Cloud will help Almoosa Health to enhance its engagement with patients at scale, for example by ...

Air India has expanded its collaboration with Salesforce by adopting Salesforce Agentforce as part of its ongoing digital ...

BDC data management functions should help customers improve data accessibility and governance, especially thanks to SAP's new ...

Midsize enterprises in the U.S. are embracing offerings from Salesforce ecosystem providers that distill industry-focused large-enterprise CRM capabilities into more affordable packages, ISG says.

This trend shows the increased importance of the private cloud and the maturity of newer implementations of this provision.

The offering is expected to automate business processes, reducing manual effort and improving efficiency without heavy development overhead.

In-person sales continue to play a critical role across industries—from retail showrooms and service centres to pop-ups and field environments. But modern businesses can no longer rely on legacy POS ...