Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays ...

Is AI about to cause the biggest workplace disruption in 25 years? In this episode of Today in Tech, host Keith Shaw sits ...

Enterprise: Air India adopts Salesforce Agentforce to automate service tasks, cut refund delays, and enhance customer ...

Air India has expanded its collaboration with Salesforce by adopting Salesforce Agentforce as part of its ongoing digital ...

Midsize enterprises in the U.S. are embracing offerings from Salesforce ecosystem providers that distill industry-focused large-enterprise CRM capabilities into more affordable packages, ISG says.

This trend shows the increased importance of the private cloud and the maturity of newer implementations of this provision.

I have to admit, heading out to London for 2025 KubeCon + CloudNativeCon Europe, I thought I might see the beginning of the ...

In-person sales continue to play a critical role across industries—from retail showrooms and service centres to pop-ups and field environments. But modern businesses can no longer rely on legacy POS ...

CData Software, a leading provider of data connectivity solutions, today announced significant momentum in its embedded ...

Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major ...

Steve Lucas, CEO and Chairman of Boomi, is the author of Digital Impact and a multi-time CEO with nearly 30 years of ...

Learn more about whether GitLab Inc. or Open Text Corporation is a better investment based on AAII's A+ Investor grades, ...