As technology evolves from answering questions to taking action, brands and retailers face urgent decisions about how to ...

From real-time support to tailored recommendations, AI agents are changing how brands connect with customers and foster ...

Accenture is helping organizations supercharge growth and customer experiences with AI from Google Cloud and Salesforce.

AI is knocking down the career ladder by doing more of the coding work of entry-level engineers, but, at least for now, the ...

Artificial intelligence (AI) has been one of the most transformative technological advancements in recent years, and its ...

Agentic AI, which refers to advanced AI technologies capable of autonomous problem-solving and task execution, is predicted to be a major technological breakthrough in 2025. However, it poses unique ...

Workers are likely to chat more with AI agents than with their human colleagues in the future, Slack chief marketing officer ...

a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. Agentforce goes beyond chatbots and ...

Views on this differ by age, education and how frequently workers use AI chatbots. Workers ages 18 to 49 are more likely than ...

The new, seven-year deal, announced today, will enable Salesforce customers to run their Agentforce AI agents and its ...

Currently, Wall Street analysts expect CRM to post Q4 revenues of $10.04 billion, up from $9.29 billion in the year-ago quarter. Further, the company is expected to report earnings of $2.61 per share ...

Salesforce expand partnership with Google, allowing customers to integrate AI agents and deploy on Google Cloud.