Upfront Investment: Initial costs can be a challenge. However, smart technology can deliver long-term ROI through lower ...

NICE (Nasdaq: NICE) today announced that the Hidalgo County Criminal District Attorney’s Office has selected NICE Justice, ...

Scottish statutory body attempting to contact people that might have been wrongly convicted of crimes based on the Post Office’s flawed systems.

Ireland-based firm plays key role in adopting emerging tech such as GenAI, DevSecOps, and Site Reliability Engineering to ...

With Donald Trump back in the White House and already slashing government jobs, many workers are feeling uncertain about ...

Three innovative pieces of technology enhance omnichannel customer experience and operations, resulting in customer loyalty, ...

While AI-driven automation will impact certain service segments, experts say it will push GCCs up the value chain rather than ...

The Ethics and Anti-Corruption Commission (EACC) has announced the automation of the self-declaration process.In a notice seen by the Star, EACC Chief Executive Abdi Mohamud said the online system ...

Local government agencies are using Enterprise Service Management (ESM) to strengthen operational efficiency and improve ...

Taylor says Mississippi is being recognized for its economic development wins, public-private workforce strategy, and the ...

HCo's integration of seven state-of-the-art robots, two CNCs, storage and retrieval and other advances on the way to producing 500 cabinet boxes per day.

AI automates business operations, extracts actionable insights from datasets and streamlines workflows across industries ...