Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and Teknowledge, a global company providing expert ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced Genesys Cloud Social to help organizations use social media channels to learn more about their customers and ...

Genesys Cloud Social unlocks real-time insights from social media, fueling AI-driven, end-to-end, personalized customer experience orchestration Genesys®, a global cloud leader in AI-Powered ...

SAN FRANCISCO & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology ...

SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch ...

eGain has introduced the eGain AI Agent for Contact Center, a new solution designed to enhance agent performance and customer satisfaction in contact centers. By providing agents with AI-driven ...

Strategic partnerships with major companies including Acxiom, Amazon Web Services, Genesys, IBM, Microsoft ... including The Coca-Cola Company, Coles, Delta Air Lines, Eli Lily & Company, General ...

Strategic partnerships with major companies, including Acxiom, Amazon Web Services, Genesys, IBM, Microsoft ... including The Coca-Cola Company, Coles, Delta Air Lines, Eli Lily & Company, General ...

With Genesys Cloud Supervisor Copilot and Genesys Cloud Virtual Supervisor, organizations can automate routine tasks and provide managers the support and insights to accelerate speed, improve work ...

Max just got a new logo. Again. Two years after rebranding from HBO Max to just Max with new a bright blue-and-white logo, ...