Massachusetts DPU slaps National Grid over "severe billing errors"
National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures. In a letter Monday ...
National Grid fined by Mass. DPU, electric customers could see $15 million back
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...
How To Make A Business Website More Appealing To Potential Customers
By making some strategic updates to its website, a company can foster deeper connections with customers, improve UX and significantly boost conversion rates.
U.S. Rep. Shontel Brown objects to feds’ plan to sell the Celebrezze building in Cleveland
A spokesman for the Warrensville Heights Democrat said representatives of the General Services Agency told her it plans to ...
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How to Write an Effective Consumer Complaint Letter?
In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...