Massachusetts DPU slaps National Grid over "severe billing errors"
National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures. In a letter Monday ...
National Grid fined by Mass. DPU, electric customers could see $15 million back
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...
How To Make A Business Website More Appealing To Potential Customers
By making some strategic updates to its website, a company can foster deeper connections with customers, improve UX and significantly boost conversion rates.