AI agents aren’t meant to take human jobs—instead they free humans from their most tedious tasks and allow them to focus on ...

STRUGGLING British Gas customers urged to check for letters offering to wipe debts as 600,000 landing on doormats. The UK’s ...

The AI tool I used to try this out is ChatGPT, which wowed the world when it was released in November 2022 (you can read our ...

Today, the concept of personalization has blended into part of the customer experience. Using a name is barely a personalized ...