CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...

Southwest Airlines on Monday announced its first mass layoff, saying it would cut about 1,750 employees in a bid to boost ...

Today, the concept of personalization has blended into part of the customer experience. Using a name is barely a personalized ...

I have always felt I must act when I am hurt by an injustice or unfair treatment. I would be a hypocrite if all I did was ...

Starbucks announces major reversal in policyBaristas at Starbucks are already complaining about a new business strategy aimed ...

An engagement letter also serves to limit the scope of the company's services. For example, when an individual ... the reassurance of knowing when a service will be completed, how much it will ...

There are 19,560 federal civilian employees in Mississippi as of March 2024, according to the Congressional Research Service. That doesn't include uniformed military personnel or federal contractors.

The Air Force Surgeon General's new memo calls for a reset and reevaluation of all airmen's shaving profiles starting March 1 after a service member's most recent health assessment. Medical ...

In a memo issued Monday, OMB imposed a deadline of 5:00 p.m. on Tuesday to pause all financial assistance spending while it assesses the alignment of assistance programs with President Trump’s ...

The Trump administration's Office of Management and Budget (OMB) and Office of Personnel Management (OPM) went on a memo blitz Monday ... within the civil service," which Trump's order said ...