Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

Voice still reigns supreme as the go-to channel for customer service needs, challenging earlier assumptions about tech ...

In an effort to be more transparent, Delmarva Power officials said they changed their billing format. But those revisions ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

only paying workers for whatever the tips didn’t cover, according to the attorney general. DoorDash will pay almost $17 million to settle claims that it unfairly used customer tips to subsidize ...

In Microsoft Word, some features can assist you in designing a cover page. The cover page feature offers various built-in style templates that make it easier for customization. You can add text ...

Swapping the cover can easily transform your bedding—a heavier fabric will boost a duvet’s warmth, and a luxe cover will instantly elevate its style. We spent a combined 96 hours researching ...