Many job seekers skip cover letters, but they can be crucial in showcasing your personality and fit for a role. Read more.

Churches Fire & Security has successfully transformed its customer service operations through an innovative AI-powered ...

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

Attention-grabbing campaigns might bring customers in, but it’s the experience that keeps them loyal. Retailers need to ensure that the operational side of the business fulfilment, communication, and ...

As you are acutely aware, despite the UK government’s commitments to securing consular access, this has still not been achieved, in violation of the UK’s rights under Article 36 of the Vienna ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

No wonder the public is confused - suspicious even that the government wanted to cover up the failure of ... but the Crown Prosecution Service (CPS) stopped some known details being published ...

In one of its most blistering criticisms of the tax authority’s customer service record, the committee said ... Harra has sent a “robustly worded” letter to the PAC, which absolutely refutes the PAC’s ...

The Santander bank faces a customer backlash and exodus following reports it is considering leaving the UK. Industry experts have warned that the threat to leave, which is seen as part of an ...

Will Vogue put her on the cover as they did Jill Biden and [Michelle] Obama? Of course not, because Anna Wintour hates Republicans so much she cannot stomach the thought of celebrating this ...

Time magazine released its inauguration cover on Sunday ahead of Donald Trump's return to the White House, an animation of the incoming president shoving everything off the Oval Office Resolute ...