HM Revenue and Customs (HMRC) aims to spend big on customer service, hoping to move to a modern technology platform to improve customer support.

🚨 Since December 2024, we’ve seen a 33% increase in customer service impersonation scams on social media. Scammers monitor customer complaints on comments, then respond using fake accounts ...

Creating a custom ChatGPT cover letter If you've ever tried to write a cover letter before, it's hard enough to summarize your entire career on a single page, let alone customize it for each job role.

Video cover letters could help applicants stand out in a competitive job market. Career experts said video cover letters can showcase your personality and enthusiasm for a role.

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

In a statement, Citigroup said it “promptly identified and corrected this inputting error, which had no impact to the bank or our client. In addition, we have implemented enhanced preventative ...

Citigroup nearly credited about $6 billion to a customer’s account in its wealth-management business by accident, Bloomberg News reported on Monday, citing people familiar with the matter.

Copy, paste: What we know about the VCE exam fiasco Bridie Smith, Caroline Schelle and Alex Crowe November 14, 2024 — 4.22pm Normal text size Larger text size Very large text size ...

Return to the PowerToys settings screen for Advanced Paste. Click the Enable button next to Enable Paste with AI. Paste the API key and click Save. Now you're ready to try the tool's AI skills.

Instead of accepting the notification for immediate maintenance, city hall’s Customer Care Service provided her with a questionnaire to be completed first before any service would be provided.