Following a three-day crash at Barclays, UK banks were forced to explain to MPs when, how and why digital services became ...

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Barclays may be required to compensate customers up to £12.5 million ... The UK’s second-largest bank disclosed this compensation estimate in a letter to MPs, following data published by ...

It is a pity that Qantas’ high returns to shareholders (“Qantas upgrade delay ‘paying off’”) come at the expense of customer service ... to workers’ compensation reforms seems purely ...

The bank has estimated compensation ... of our customers and clients may have suffered loss or distress and inconvenience," wrote Vim Maru, UK chief executive of Barclays, in the letter made ...

amounting to 194 hours of downtime and nearly £350,000 in customer compensation. Barclays UK chief executive Vim Maru conveyed his apologies in a letter to the committee and emphasised that the ...

In a letter to the Treasury select committee ... with 32 incidents resulting in over £200,000 of compensation for customers. NatWest recorded 13 occurrences totalling 194 hours of downtime ...

Barclays could pay out up to £12.5 million in compensation to customers affected by technology outages over the last two years, a new letter to MPs has revealed. There has been more than 33 days’ ...

Barclays customers affected by technology outages could receive up to £12.5 million in compensation ... UK chief executive Vim Maru wrote in a letter published by the Treasury Committee.

Barclays is expected to pay millions of pounds in compensation for recent IT outages which prevented customers from banking, a new letter to MPs has revealed. The lender said it expects to pay out ...