It’s essential to ensure an AI bot understands varied inputs, generates accurate outputs and provides responses that are both ...

Context Although not the newest communication technology, when SMS is paired with chat bots, we enter the next phase of customer engagement. Starting as a personal communication tool, text ...

Green Africa, a Lagos based value airline, has launched its gChat bot in a bid ... technology to improve customer experience and provide efficient, round-the-clock support. The airline said ...