The Center will be using the ‘Comms Coach’ software to help assess the quality of calls and provide real-life scenarios for ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

The policy calls for school leaders to reach out to the parent of the child who is making the threat, and to contact law ...

Her specialty includes even more training on top of that. But, Rouse said people working in pregnancy care centers aren’t required to have training, specialized or otherwise. “Ultrasound can ...

A new military training scheme was intended to be ready by the end of the year “so that every adult man in Poland is trained in case of war,” Tusk announced. The trainings will turn “those who do not ...

Andy Murray’s mum, Judy, has had her say after her son showed his commitment to his coaching work with Novak Djokovic. The Brit joined Djokovic’s team for the off-season and Australian Open ...