A new survey has revealed the surprising chains that have the best customer service, and those that are plagued by rude ...

The Black Council of Windsor-Essex is looking for change at the Windsor Police Service as well as an apology after an internal investigation substantiated allegations that Chief Jason Bellaire ...

I have lost count of the number of people I have met in Malaysia who had experienced poor customer service after buying a defective item. Regardless of whether it’s a washing machine ...

Zelenskyy knows Trump is his only hope in ending Ukraine’s three-year war with Russia. His apology is the first step in the right direction. As a successful businessman, Trump is experienced at ...

He is ruining the United States. Letters to the editor: Happy with your vote; keeping up with the times; waste can be cut; investments in our kids Letters to the editor: Rubio is threatening ...

Letters: Ukraine minerals deal shameful ... If anyone is deserving of an apology it is Zelenskyy. I hardly recognize the Republican party any more. It is embarrassing to see the United States ...

Letters: Ukraine minerals deal shameful. Russia is the nation that started war. We grew up in Paris, where not only were we surrounded by the scars of World War II, but the threat of Russian ...

US President Donald Trump’s special envoy Steve Witkoff has claimed that Ukrainian President Volodymyr Zelenskyy has apologised to Trump in a letter, days after the extraordinary diplomatic Oval ...

Customer service remains poor in the broadband sector In our most recent research into customer service, an online survey of 5,246 UK adults, we found that a third (33%) of adults have contacted their ...

With global sales losses from bad customer experiences ... Frontline workers in retail and table-service restaurants report low levels of engagement and inclusion, making them less equipped to drive ...