Australia's corporate watchdog calls on superannuation funds to overhaul the way they deal with death insurance claims, ...

She informed me she has no copy of the flyer but take my item to the Customer Service desk ... I reported this bad experience to Publix corporate. They said they would answer me in 24 to 48 ...

A pensioner who successfully sued a bus company after he and his wife were left "stranded" at a stop has finally received ...

The U.S. Postal Service ... such a bad financial position? Since a reorganization in 1970, the USPS has been largely self-funded. The bulk of its annual $78.5 billion budget comes from customer ...

TPG shares the tale of a cruiser who got banned from Royal Caribbean for excessive complaining, as well as tips for better ...

“Canadians will lose trust in the agency,” one CRA analyst wrote, after documenting how “bad actors” in one ... Paul recalls telling the customer service representative.

They should be investigated for such poor business practices ... wrong answers from customer service, changing fax numbers and lots of apologies and still no 1099 sent to me.

Lindsay Shelton Not much attention was paid in February when the Wellington City Council released a report about Wellington Water. The council accepted the findings of the report. Wellington ...

Indian consumers spent a staggering 15 billion hours in the past year trying to resolve customer service issues ... hesitant to act when faced with poor service: 89% said they would switch ...