Apple’s Services revenue hit a record $26.6 billion in Q2-FY25, with gross margins topping 75%. The 2.4 billion-device ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Apple iPhone 15 series devices are displayed for sale at The Grove Apple retail store on release day in Los Angeles, California, on September 22, 2023. Five Chinese nationals have been arrested ...

For other billing issues, such as with Apple Store purchases, you can call Apple Store Customer Service at 800-676-2775. How do I contact Apple for unknown charges?

Shania (@shaniahouchens) posted a viral TikTok video about her experience at the Apple Store Genius Bar that’s accrued over 1.8 million views on the popular social media platform.

Of course, like most of Apple’s other services, this new AI coach won’t be free. Instead you’ll reportedly have to pay a monthly subscription for the privilege. Sadly, it isn’t clear ...

While I was researching the book, I learned about Apple’s 5 Steps of Service, a formula that founders of any business can adopt to elevate the customer’s experience with their products.

Responding to claims that its behaviour in the App Store is anti-competitive, an Apple spokesperson said third-party developers have enjoyed massive success on the App Store due to the company’s ...

While many Apple Stores in the U.S. offer two-hour delivery of in-stock products for $9, customers should beware of potential theft and subsequent refund difficulties when considering this option ...

As Apple prepares for Pay Later's launch in the coming weeks, it was reported that the company would use a history of spending on hardware and services to evaluate the customer's creditworthiness.

In the clip, @tommyxlin opens several other $100 Apple gift cards in the store, opening them to show how the cards’ access codes are not visible. However, when she opens $25 gift card, the bar ...

Apple can also use customer data, such as how long users have owned an iPhone or how often they buy apps from the App Store, to help determine whether a customer is in good standing.