Why Customer Experience Needs a Reality Check in 2025 in the contact centre - Stuart Dorman, CIO at Sabio Group discusses.

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...

Cisco’s Outshift group wants standards-based, shared infrastructure components that enable quantum-safe, agent-to-agent ...

Artificial intelligence was the focus when tech giants Microsoft and Meta kicked off the first round of Big Tech earnings of 2025. Here's what we learned.

Eron Sunando, Asana’s channel chief, told CRN in an interview that the vendor’s efforts to grow its partner program could give solution providers new opportunities around integration work, the ...

Analyst Keith Bachman of BMO Capital reiterated a Buy rating on Microsoft (MSFT – Research Report), reducing the price target to $490.00.Invest ...

Analyst Bradley Sills from Bank of America Securities reiterated a Buy rating on Microsoft (MSFT – Research Report) and keeping the price ...

The Adecco Group , the world’s leading talent solutions company, today announced an expanded partnership with Bullhorn, the ...

Stock remains attractive, artificial intelligence demand and cloud growth are key drivers. We are maintaining our fair value ...

Salesforce (NYSE:CRM), the customer relationship management (CRM) software giant with a market capitalization of $339.39 billion, finds itself at a critical juncture as it navigates a rapidly evolving ...

We recently compiled a list of the 8 Unstoppable Artificial Intelligence (AI) Stocks to Invest In. In this article, we are ...

Learn more about whether Five9, Inc. or Open Text Corporation is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.