Hancock County 911 dispatcher Alyssa Eichholtz helps deliver a baby, marking a rare and positive milestone in her career.

"These guys are behind the headset, typically unnoticed by society ... She mentioned that nobody eagerly applies to become a 911 dispatcher or first responder. "Our dispatchers work tirelessly ...

A long-time Fayette County 911 dispatcher and supervisor has put her experiences to paper, becoming a published writer. Local ...

LISBON — Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana ...

Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana County ...

"We sit behind the headset day in and day out. We handle some stressful situations -- not only handle them, but also dispatch out," said Tenea Reddick, Baltimore's 911 director. "Lot of stress and ...

Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana County ...

DISPATCHERS ARE THE FIRST POINT OF CONTACT IN EMERGENCY SITUATIONS. THE WORK THEY DO ON THE OTHER END OF A CALL, WHEN YOU MAKE AN EMERGENCY PHONE CALL, CAN DICTATE HOW THAT SITUATION UNFOLDS.