The Social Security Administration’s reported plans to switch its technology systems on an accelerated timeline may put ...

The shift toward a unified customer lifecycle can’t be done at a surface, optics-only level. A cross-department meeting or ...

As retail and foodservice operators continue to feel the pinch of labor and supply chain issues, wholesalers step in to fill ...

As manufacturing becomes increasingly complex and globally distributed, digital after-sales service is no longer a ...

While I've certainly comparison shopped for insurance before, this time I was able to save more than $1,470 on my homeowners ...

To be considered for further processing, each candidate will be required to obtain a minimum score in each test of the Online ...

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees ...

The office of Indiana Gov. Mike Braun announced on Tuesday that Braun signed two executive orders, both of which relate to ...

We researched and evaluated cost, payment plans, repayment terms, and more from leading buy now, pay later apps to help you ...

The customer service hours of the N.C. Division of Motor Vehicles offices in Thomasville and Kernersville will expand their hours. The DMV office in Thomasville will open an hour earlier at 7 a.m.

Korean Air was named Airline of the Year for 2025 by AirlineRatings.com, receiving high praise for its economy class service.

Zomato layoffs spark concern as 600 employees are let go amid AI automation. Questions arise over fairness and clarity in the ...