WhatsApp Business empowers companies to connect with customers through a platform already installed on billions of devices ...

Does use of WhatsApp promote workplace democracy and harmony? Why does increased technological sophistication not always result in increased maturity in communication? Dina Sekar Vusparatih explains.

With over two billion users, WhatsApp is rolling out tools to help businesses and customers streamline and optimise ...

and work policies. WhatsApp is well-known as a powerful tool for customer communication. However, it is also an efficient tool for managing employee communications and streamlining internal processes.

Explore essential differences in security, privacy, and compliance. Choose the ideal messaging app for your business today.

Even archived chats still show notifications because hey, WhatsApp was not built as a business communication tool. “I always get work messages during the evenings and on weekends,” says ...

WhatsApp is a widely used messaging app that facilitates seamless communication among friends, family, and colleagues worldwide. Users can engage through various means, including text messages ...

George says more organisations should specify their stance in the employee handbook or code of conduct on whether messaging platforms like WhatsApp are deemed as an official work communication tool.

WhatsApp is one of our top communication apps on Android, thanks to its wealth of features. Its end-to-end encryption, availability on multiple platforms, cloud backups, and media-sharing tools ...