restaurantdive7d
Wendy’s hits the gas on drive-thru AI, digital menu boards and kiosks
Early results revealed this technology has simplified ordering and helped free up employees to enhance the customer ...
How to Hack Wendy’s Menu for a Massive 3,000-Calorie, 9-Patty Burger
Wendy's T-Rex Burger — a gargantuan nine-patty monstrosity — was once on the menu at one location in Canada sometime in the ...
Wendy’s adding AI voice assistant to take drive-thru orders — and customers slam the tech: ‘They suck so badly’
The chain’s AI voice assistant — dubbed “FreshAI” — first began testing in 2023 and is currently used in about 100 Wendy’s ...
More Wendy's restaurants will use AI to take your drive-thru order this year
An AI ordering assistant named FreshAI will be taking drive-thru orders at 500 more Wendy's restaurants this year, CEO Kirk ...
Restaurant Business6d
Wendy's is expanding its drive-thru AI test
The fast-food chain, which has voice-activated drive-thru ordering in more than 100 restaurants, plans to expand it to 500 by ...
restauranttechnologynews8h
Wendy’s Plans Major Tech Investments to Improve Restaurant Order Accuracy and Speed and Accelerate Global Expansion
Wendy’s is expanding its investment in digital and AI-driven technology as part of its broader strategy to enhance ...
Wendy’s Is Replacing Drive-Thru Employees with an AI Chatbot and Customers Are Divided
The initiative, known as FreshAI, is a collaboration with Google Cloud and aims to improve order accuracy and speed. Tanner ...