Google announced its intention to unify its generative AI efforts under the Gemini brand at the tail end of 2023, and it has ...

Chatbots and IVRs (interactive virtual assistants) have become essential tools for customer service operations. Paralleling their increasing ability to deliver accurate, even insightful, answers to ...

In a blog post, the company demonstrated the capabilities of the new AI-powered virtual assistant, called Symphony Assistant. It functions like a chatbot and can be prompted to provide different ...

WIRED is where tomorrow is realized. It is the essential source of information and ideas that make sense of a world in constant transformation. The WIRED conversation illuminates how technology is ...

Chatbots have come a long way from their early rule-based responses. Thanks to advancements in natural language processing (NLP) and machine learning, today’s AI-powered chatbots can provide: ...

One of the most innovative and impactful technologies to emerge in recent years is AI-powered chatbots and virtual assistants. These intelligent systems offer businesses the ability to provide ...

Soul Machines, a New Zealand startup, thinks so. It builds a Slack Invests In A Part-Human AI For Business The email-based virtual assistant Clara has secured $7.3 million in funding to hook up ...

Octal IT Solution pioneers AI chatbots & virtual assistants for businesses, enhancing customer engagement & automating support with cutting-edge AI technology. Octal IT Solution pioneers AI-driven ...

Unlike Traditional Chatbots, GVA Learning 360 Absorbs the Wisdom of Human Agents, Not Just Documents—Cutting AI Onboarding Time and Bringing Uniformity to AI and Human Customer Experiences New York, ...

On top of that, the brand is adding two new features to its chatbot services – Sephora Reservation Assistant and Sephora Color Match. The first of the two, Sephora Reservation Assistant ...