Everything You Need to Know Expedia is one of the world’s leading online travel agencies, offering services that include ...

Mobile operator EE has confirmed it is working to fix service issues which have left some customers without phone signal and unable to make calls or send messages. A number of users have taken to ...

As you probably already know from trying to contact someone on Amazon's "Contact Us" page, there is no direct number to call. That's by design. Luckily, there are other quicker ways to get a hold ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

A desperate UberEats driver has been caught on camera delivering an unwanted package, defecating outside a British man's home. Curtis McGreevy, from Corby in the United Kingdom, ordered McDonald's for ...

The Washington Post reported Wednesday that the federal government was planning to abandon its phone filing system ... curtailing a service that 73 million Americans have relied on for decades ...

The move could have jeopardized public access to benefits for millions of Americans who rely on the SSA's phone service to submit ... that SSA's toll-free number is a crucial resource for older ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

Equally as concerning for restaurants are service fees that can reach upwards of 30 percent of final customer checks ... have to spend half an hour on the phone to get items on the service ...