Ability to receive and record information for all incoming service calls into Service Titan. Decisiveness, willingness to ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Marketers today live in a world changing at a head-spinning pace, forced to balance a multitude of priorities in an 'Agentic ...

Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...