From Numbers To Narratives: The Power Of Customer Engagement
CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...
Customer data startup Hightouch raises new funding at $1.2 billion valuation in round led by Sapphire Ventures
With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, ...
AI Chatbots Are Ready to Talk to Customers. Sort of.
Bret Taylor, CEO of Serra and chairman of OpenAI, says AI agents will one day be the entire customer experience ...
Forbes14d
History of Savings Account Interest Rates
That all changed after the COVID-19 pandemic when you could finally park your cash in a high-yield savings account and earn a decent interest rate. Rather than being the exception, this was the ...
Investopedia15d
Engagement Letter: What It Is, How It Works, and Why It's Important
The client gets the reassurance of knowing when a service will be completed ... Engagement letters help protect firms from lawsuits while offering customers clarity over what services they ...
Citizen's Voice19d
Letter: Spending on Senate race was obscene
Editor: I have always enjoyed math and was very good at in high school. But now I need some help. I recently read were the candidates in the Pennsylvania senatorial race spent over $330 million ...
The Sun21d
Major bank with nearly 2million customers to HIKE credit card interest rates in weeks despite borrowing costs falling
Customers will continue to get up to 56 days of interest-free credit on purchases. However, if you don't, these increases will lead to higher interest charges. If you're currently in an interest ...
Yahoo Finance21d
Understanding the prime rate: The interest rate that banks charge their best customers
Though related, these aren’t all the same. The prime rate is the interest rate banks charge their best customers. It’s based on the federal funds rate and influences interest rates on loans ...
The Australian Financial Review21d
Super funds face full force of new customer service standards
Louise Kennerley “The new service ... letter on Wednesday that the issue was systemic. In November, ASIC threatened superannuation fund executives with penalties if they did not fix their ...
YourTango22d
How Naturally Romantic People Write Simple Love Letters No Partner Can Forget
There's no better way to say, "I love you" than by putting pen to paper and writing out a simple love letter. Writing a love letter is more than just a romantic gesture; it's a testimony of who ...
Trinidad Express Newspapers23d
Charge interest on late VAT refunds
The taxpayer pays interest for late payment of taxes. Does the Government pay interest for late payment of VAT refunds after a period of time? If not, one suggestion is that the Government should ...
The Roanoke Times24d
Letter: Competition is good for energy customers
It’s a statement that electricity customers in Roanoke and throughout Virginia share with state Sen. Todd Pillion. As the legislative session gets underway, Pillion and Sen. Travis Hackworth ...