Many companies now don’t require candidates to submit cover letters. But should you still submit them? The author argues that ...

Many companies no longer require candidates to submit cover letters—but that doesn’t mean you shouldn’t write one. A well-written, well-structured cover letter could set you apart from the competition ...

Benj Cohen offers a walkthrough of how an outside sales rep can use AI throughout their day as an intelligence and ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

I would like to offer some facts, as someone who has worked for the Postal Service for 28 years as a city letter carrier. Americans should take these reported, serious plans for dismantling their ...

To get one, go to the subscriptions page. I was pleased to see your report that Rep. Laurel Libby was censured by the Maine Legislature for using a social media post of a child she alleged to be ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Rep. Michelle Caldier, R-Gig Harbor, wrote a letter asking President Donald Trump ... Caldier wrote that many who dedicated their lives to public-service careers are now faced with uncertainty.

I am a former VA doctor. I believe the US is going to crash sometime in the next four years. This breaking will not be just about the economy (though we are being set up by Trump for a recession ...

Re “Rep. Dave Min’s next town hall should invite everybody” (March 26): As the district director for Representative Dave Min, I am sorry that Councilmember Erik Weigand did not receive ...

In the past few months, I have had bewilderingly strange ideas and changes of philosophy course through my psyche, and couldn’t put a finger on what was happening. Here are a few of these ...