As hard as it was to leave the company, she knew her time was up, and she left proudly with a mountain of achievements.Now, ...

We asked Patty McCord, the first chief talent officer at Netflix, to break down the most dangerous traps that bosses fall into — and how to avoid them. McCord has spent decades helping ...

No late fees.” When Netflix launched as a DVD rental service in 1998, that was its most effective pitch to potential ...

When Netflix launched as a DVD rental service in 1998, that was its most effective pitch to potential customers — an unmistakable reference to the thing that people hated the most about Blockbuster.

So we decided to create something different.” “It was scary,” remembers Patty McCord, who was hired by Hastings in 1998, eventually becoming Netflix’s chief talent officer. “Late fees ...