Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced Genesys Cloud Social to help organizations use social media channels to learn more about their customers and ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and Teknowledge, a global company providing expert ...

Genesys Cloud Social unlocks real-time insights from social media, fueling AI-driven, end-to-end, personalized customer experience orchestration Genesys®, a global cloud leader in AI-Powered ...

Today at Enterprise Connect 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced a suite of Genesys Cloudtm AI capabilities designed to empower supervisors. These ...

SAN FRANCISCO & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology ...

SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch ...

Empowers human agents with real-time guidance in the flow of customer conversationsSUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, to ...

eGain has introduced the eGain AI Agent for Contact Center, a new solution designed to enhance agent performance and customer satisfaction in contact centers. By providing agents with AI-driven ...

SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch of eGain AI Agent for Contact Center, a groundbreaking ...

Strategic partnerships with major companies, including Acxiom, Amazon Web Services, Genesys, IBM, Microsoft ... including The Coca-Cola Company, Coles, Delta Air Lines, Eli Lily & Company, General ...

Strategic partnerships with major companies including Acxiom, Amazon Web Services, Genesys, IBM, Microsoft ... including The ...