“AI is still the No. 1 thing that people have talked about,” says David Singer, global vice president of go-to-market strategy at Verint. “In the last couple of years, there were a number of AI pilots ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Barclays has warned customers about a regular review letter it sends out to all customers with a certain account. The issue came to light as a customer contacted the bank over social media as they ...

Lady Liberty’s words, “Give me your tired, your poor, your huddled masses yearning to breathe free,” for most of my 85 years, defined us as a nation. This is who we were. But Donald Trump ...

Finding free things to do in New York City is like ... items culled from its research centers including the only surviving letter from Christoper Columbus announcing his "discovery" of the ...

Journal Editorial Report: Paul Gigot interviews Seth Jones from the Center for Strategic and International Studies. Photo: Ritchie B Tongo/Shutterstock/Chris Kleponis/Bloomberg News The U.S ...

In their free class, they cover coding fundamentals and hands-on programming with robotics, teaching younger students about how computers work and how to create simple programs. Their goal is to ...

Those same rules apply to the remit of an undercover cop. Enter Deep Cover, an upcoming crime comedy in which three improv comedians are recruited by the police as undercover operatives.

Hadid—tall, slender, and makeup-free—is dressed in black Nike sweatpants ... acrylic paint and shoot her for a series she called Cover, Girl. “We put her in my little Chinatown apartment ...

“I feel that as a model, I’m a performer,” says Gigi Hadid in our April cover story, and you can see those instincts at work in the Jazz Age-inspired photographs by Annie Leibovitz that ...

Volkswagen is recalling more than 191,000 vehicles, according to the National Highway Traffic Safety Administration. For a complete list of recalled vehicles or to see if your car needs repairs, check ...