CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...

Bret Taylor, CEO of Serra and chairman of OpenAI, says AI agents will one day be the entire customer experience ...

An engagement letter also serves to limit the scope of the company's services. For example, when an individual ... the reassurance of knowing when a service will be completed, how much it will ...

for their outstanding letters. Home delivery and Digital Access customers of The Eagle-Tribune get deals for restaurants, hotels, attractions and other businesses, locally and across the country.

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

To the editor: I called for an ambulance last month, and Northern Berkshire Ambulance had all theirs out transferring patients, so no ambulance was available. Instead, the North Adams Fire Department ...

Bank of America offers identity protection service in wake of the data compromise to mitigate risks. Get two weeks of free access to pro-level trading tools, including news alerts, scanners ...

Mr. President, please set up a special centre for Customer Service training for Excellence in Government Services. That Efficiency Czar is badly needed in Guyana, a country with a pandemic of ...

However, as a global carrier, it is incumbent on AA to provide the best possible service and customer experience to Guyana. Below are four areas which deserve immediate attention and through ...

I read with interest the article from the Scottish Law Agents Society regarding the survey conducted on solicitor regulation and, in particular, the views expressed of the role of the Scottish Legal ...

WASHINGTON ― Former President Joe Biden told President Donald Trump "may God bless you and guide you" in a letter he left in the Resolute Desk of the Oval Office before his exit. The White House ...