Marchex has launched Engage for Service, its latest AI-powered solution for auto dealerships, designed to help service centers better understand their customer engagement, elevate customer ...

Recognizing these challenges, Team Velocity, a leader in marketing technology and customer experience solutions for the ...

GM has a new customer satisfaction program for 2025 Chevy Equinox crossovers that were shipped without a garage door opener, including $250 reimbursement.

That is, if car companies can actually pull it off.