Many companies no longer require candidates to submit cover letters—but that doesn’t mean you shouldn’t write one. A well-written, well-structured cover letter could set you apart from the competition ...

I’ve worked at the Cawley Career Center, training with industry professionals to help students perfect their job application ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

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Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...