AI-powered chatbots are reshaping customer service by improving efficiency, response times, and engagement. With advancements ...

However, AI is accessible to everyone on their phones, laptops, and Chromebooks. So, you can’t be sure if you’re talking to a ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult. In a LinkedIn post published last week, ...

I’d rather eat glass than navigate another phone tree or chat with a bot that has the personality of soggy paper towel. So, when I heard about these newfangled AI customer service agents ...

The AI-powered solution is now available to all Azercell subscribers Azercell's AI-powered AI Chat Bot service is now ...