Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the ...

ChatGPT returns after its sudden crashing, leaving thousands frustrated as users struggle to log in or get responses.

Research from CX vendor Nice finds that AI can identify financial vulnerable people better than humans and offer more ...

Google is piloting RCS integration with Search in India, allowing users to contact businesses directly via AI-powered chat, ...

For people who hate making mundane phone calls, Google has an AI solution.

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

Pakistan Telecommunication Company Limited (PTCL), the country’s largest ICT services provider, has partnered with PayFast, a State Bank of Pakistan-licensed Payment Service Provider (PSP), to launch ...

Microsoft 365 Copilot Chat is designed to tempt more businesses ... “It spins an Azure meter and it burns down a customer’s MACC (Microsoft Azure Consumption Commitment).” ...

Atena is an initiative of the Impulso Network in collaboration with several Impulsers, with the objective to promote the engagement and to reward the activities and efforts of each person in the ...

It looked to be some kind of distributed denial-of-service attack. He soon discovered the culprit was a bot from OpenAI that was relentlessly attempting to scrape his entire, enormous site.