While agentic AI vendors push fear of getting left behind, businesses don’t necessarily trust them, and haven’t yet started ...

The Department of Homeland Security has asked Treasury Secretary Scott Bessent to deputize IRS agents to help with efforts to ...

Managers can then identify areas for improvement and use that data to increase efficiency and also improve the experience for agents as well as customers. Different types of customer service software ...

Kimberly Cheatle, the then-head of the Secret Service, resigned after the attack. Several other agents were placed on administrative duty. Curran was not mentioned in the reports or penalized.

President Trump announced Wednesday that he selected Sean Curran, one of the agents who rushed on stage during the Butler, Pa., assassination attempt, to serve as director of the Secret Service in ...

A long-time Secret Service agent who rushed to the stage during the attempted assassination of Donald Trump in July will be the new leader of the troubled agency, the president announced Wednesday.

President Trump on Wednesday named Sean Curran to serve as director of the U.S. Secret Service ... special agent in charge of Trump's security detail for four years and sprung to cover him ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

DUBAI, UAE, Jan. 21, 2025 /PRNewswire/ -- Oracle CloudWorld Tour-- Oracle today announced new AI agents and generative AI capabilities within Oracle Fusion Cloud Sales to help sales teams create ...

“Multi-agent AI changed everything for us,” said Goren. “With Xpander’s tools, we automated complex tasks like ticket enrichment and customer ... software-as-a-service (SaaS) solutions ...