Understand best practices for onboarding new call center agents as part of a broader CX management plan, with a focus on ...

The AI-powered portal aims to enhance Nigeria’s business environment through automated processes and reduced registration times. The system’s implementation builds upon recent digital identity ...

In a time of dynamic change for the accounting profession, the AICPA Private Companies Practice Section has developed a road ...

There’s a reason why the Middle East’s flagship airlines are globally renowned. When you entrust your travel to Emirates, Etihad, Riyadh Air, Qatar Airways, or any among the long list of prestigious ...

Shopify reports on effective customer acquisition strategies, including pre-launch demand, in-person connections, and ...

RevRag.AI is a Bengaluru-based startup that builds multilingual, compliance-ready AI agents for banks, insurers, and fintech ...

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions ...

Pegasystems' AI-driven growth and efficient strategies are fueling momentum, yet valuation appears full. Learn more about ...

Now that the Lean Business Case has achieved proven efficiencies for smaller GFEBS software enhancements, the product office is starting to pilot it for so-called “major enhancements” of ...

PNN New Delhi [India], June 16: Prior to the COVID-19 pandemic, India’s restaurant industry was an emerging industry in India’s informal and formal economy. It had a value of ₹4.2 trillion as of 2019 ...

Onboarding is also about reputation and customer experience. A slow process will put people off, and this will have a cascading effect on your future ability to retain customers. Word spreads, after ...