Onboarding doesn't fall apart because of price or missing product features; it falls apart due to poorly orchestrated, ...

Industry 5.0 is all about advancing industrial systems to the next stage of maturity—a stage that unifies the creativity of ...

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions ...

RevRag.AI is a Bengaluru-based startup that builds multilingual, compliance-ready AI agents for banks, insurers, and fintech ...

Emapta, a global leader in offshore staffing and managed services, today announced it has been named a CX Awards 2025 finalist for Best Customer Service Business Process Outsourcer (BPO).

In the Women in AI breakfast, technologists from Atlassian, Intuit and AWS offered advice based on first-hand experience with AI agents.

Pegasystems' AI-driven growth and efficient strategies are fueling momentum, yet valuation appears full. Learn more about ...

Salt Bank, the first 100% digital Romanian bank built entirely from scratch, has been named by Celent as the 2025 Model Bank for Digital Bank Launch. Celent is one of the world’s most prestigious ...

Conflicting language across functions leads to confusion and erodes customer trust. Leadership drives change. Leaders must model collaboration ... ad through every support call or quarterly business ...