This is with reference to the letter ‘Dissatisfied customer’ (March 11), which was actually in reply to my letter ‘Banking woes’ (March 1). The writer has unfortunately misinterpreted my words. The ...

Barclays is set to pay out up to £12.5million in compensation following a three-day disruption of its banking app. The glitch, which impacted millions of the bank's customers, led to more than half ...

Barclays is expected to pay millions of pounds in compensation for recent IT outages which prevented customers from banking, a new letter to MPs has revealed. The lender said it expects to pay out ...

The bank said in a letter to the Treasury select committee - which on Thursday published the findings of a probe into the largest UK banks’ IT outages ...

There has been more than 33 days’ worth of unplanned tech and system outages in the last two years for nine of the UK’s biggest lenders.

Barclays could see £12.5 million paid to them in compensation ... customers and clients may have suffered loss or distress and inconvenience,” UK chief executive Vim Maru wrote in the letter ...

According to the Treasury Select Committee (TSC) of MPs, Barclays is expected to pay out between £5 million and £7.5 million for the ‘inconvenience or distress’ of the outages earlier this year, on ...

Barclays could pay out up to £12.5 million in compensation to customers affected by technology outages over the last two years, a new letter to MPs has revealed. There has been more than 33 days ...

Vim Maru, Barclays UK chief executive, wrote in the letter published to by the ... Banks are not obligated to provide compensation to customers for service disruptions in the same way telecom ...