CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...

AI agents aren’t meant to take human jobs—instead they free humans from their most tedious tasks and allow them to focus on ...

Welcome back to the Money blog. We've kicked off the week by exploring what it's like to be a teacher - and it's not all ...

The AI tool I used to try this out is ChatGPT, which wowed the world when it was released in November 2022 (you can read our ...

Labor-aligned, union-backed superannuation giant is embroiled in a payments scandal, refusing to automatically refund thousands of members wrongly slugged insurance premiums in the latest crisis to ...

The letter is intended to briefly but accurately describe: Services to be delivered Terms and conditions Deadline or deadlines Compensation A letter of engagement is a legal document. It is ...

The latest Market Talks covering Financial Services. Exclusively on Dow Jones Newswires at 4:20 ET, 12:20 ET and 16:50 ET. 1613 ET – Auto insurers could hit some of the same speed bumps they ran ...

Copyright 2025 The Associated Press. All Rights Reserved. Calling Robert F. Kennedy Jr. a “predator” who is addicted to power, Caroline Kennedy urged the U.S ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Cybersecurity company SonicWall says hackers are exploiting a newly discovered vulnerability in one of its enterprise products to break into its customers’ corporate networks. SonicWall said in ...

It can’t be that the customer is always on the runaround to access Government services. Mr. President, please set up a special centre for Customer Service training for Excellence in Government ...

Get the Curriculum Vitae (CV) handout (Please note – in the US, a CV is not the same thing as a resume, although some employers may mistakenly use those terms interchangeably when they really mean ...