Zendesk’s New Resolution Platform Redefines Customer-Centric Service Through AI-Powered Outcomes
Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...
Urbana Corporation recognized for highest executive gender diversity on The Globe and Mail’s 2025 Women Lead Here list for the third time
NOT FOR DISTRIBUTION TO U.S. WIRE SERVICES OR FOR DISSEMINATION IN THE U.S./TORONTO, March 28, 2025 (GLOBE NEWSWIRE) -- Urbana Corporation ...
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Microsoft Partner Chief Dezen: Solution Providers ‘Touch Every Stage Of The Customer Journey’
Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.
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‘I want to build bridges’: Lt. Gov. Rachel Hunt on being a unifier, leader and daughter of a Democratic icon
In statewide office for the first time, Hunt handles her role with a certain ease. But then, she's no stranger to how Raleigh ...