A college degree is a great asset when looking for a work at home job, and statistics show that people with higher level ...

Nine Planned Parenthood state affiliates that receive federal money from the 55-year-old Title X family planning program got notices Monday, which they shared with POLITICO, informing them that ...

As someone with decades of experience as a job interviewer and applicant, I’m always surprised when I encounter dismissiveness—and outright disdain—of cover letters (especially when that ...

With the VA on the chopping block? Spare me the pleasantries. The GOP shouldn’t bother thanking me for my military service. Unfortunately they, and many other Americans, voted for a draft dodger ...

Photo Illustration: WSJ The federal agency that administers Social Security benefits is facing a customer-service mess. The Social Security Administration is cutting staff, restricting what ...

It’s a competitive advantage. Look no further than the banking industry, a sector that rode the wave of automation in customer service straight into a paradox. After pioneering ATMs, online ...

Protesters hold signs at the “Save the United States Postal Service” rally at 230 S. Dearborn St. on Sunday. Zubaer Khan/Sun-Times Share Dozens of letter carriers rallied in Federal Plaza on ...

Rachel Reeves told the BBC savings would be made from back office and administrative roles rather ... Whitehall departments will receive a letter from Cabinet Office Minister Pat McFadden with ...