California’s massive overhaul of its aging, landline-based emergency call system is years behind schedule and has been plagued by safety issues, sources and documents report.

A longtime Oconee County Sheriff’s Office 911 dispatcher who suffered a medical emergency while on a trip to Ireland in August was welcomed home Wednesday afternoon about three ...

"It definitely reignited just a sense of why I do the job, and my love for the job," said 911 operator Alyssa Eichholtz ...

ROCK ISLAND, Ill. — Everyone knows to call 911 in an emergency, but there are some situations where calling isn't an option.

Hancock County 911 dispatcher Alyssa Eichholtz helps deliver a baby, marking a rare and positive milestone in her career.

A long-time Fayette County 911 dispatcher and supervisor has put her experiences to paper, becoming a published writer. Local ...

They answer more calls than you can imagine An estimated 240 million calls are made to 911 in the United States each year.

Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana County ...

LISBON — Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana ...

Columbiana County will switch over to upgraded equipment and software from Solecom for the new next generation 911 system on Jan. 22, with the state shouldering most of the cost. Columbiana County ...

HARRISON COUNTY, Ohio — Commissioners in Harrison County announced a new program where they're working with EMA to improve the 911 dispatch centers. In 2015, Harrison County was selected to be ...

DISPATCHERS ARE THE FIRST POINT OF CONTACT IN EMERGENCY SITUATIONS. THE WORK THEY DO ON THE OTHER END OF A CALL, WHEN YOU MAKE AN EMERGENCY PHONE CALL, CAN DICTATE HOW THAT SITUATION UNFOLDS.