The latest AI platform on the block breaks down its logic for you—perfect for campaign clarity and team trust. Just don’t ...

Jennifer Brussow, Ph.D., is the director of data science at Terakeet, the strategic partner for predictive and scalable online brand management programs for global brands. With a demonstrated history ...

Collaborative initiative with iq digital and GroupM showcases the power of privacy-first, data-driven advertising solutions 27th March 2025: Utiq, the European AdTech company providing a Telco-powered ...

Ruggable, Sakara, Sonos & Caraway boost marketing efficiency and revenue with Chord's AI-driven data platform NEW YORK, March 27, 2025 /PRNewswire/ -- Chord Commerce, the smarter Customer Data ...

Braze furthers agentic AI innovation with acquisition of a leading AI decisioning company NEW YORK--(BUSINESS WIRE)--Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands ...

New features showcase how AI can transform CX by accelerating the speed to insights and action on unstructured data like digital behavior and conversational intelligence and help enterprise ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Tealium attributes its recognition to delivering powerful AI-driven features, enabling real-time data capture, and prioritizing privacy and consent San Diego, March 26, 2025 (GLOBE NEWSWIRE) ...

Automation speeds up processes, but human interaction remains vital in customer service. Here’s how to balance both for ...

Generative AI in marketing is making waves. Which use cases are gaining traction and how are marketers using AI to improve ...

Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service LAS VEGAS, /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered service, announced ...

Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is ...