The one-way care approach required of customer service professionals may have an unmeasured impact on mental health.

Tariffs on Canadian goods entering the U.S., and Canadian counter-tariffs, create confusion for commercial insurance clients.

IBAC has launched a redesigned, interactive tech website to provide brokers with information, use cases, and benchmarks for ...

Supply chain disruptions may result in higher indemnity costs and increased secondary expenses, Aon says in the report.

Legal advertising and third-party litigation funding are increasing in Canada, a lawyer said during IBC's Commercial ...

City Council heard about several situations involving water leaks, frozen pipes, and tenants gone rogue, which have led to ...

Why Canadian P&C insurers would be wise to consider hiring a new breed of property and casualty professionals — ...

Limitation period clocks continue to run on filing insurance claims even if protracted settlement negotiations are stalemated ...

Investigators are also seeing fraudulent activity occur much earlier in a consumer’s policy lifecycle, an expert says.

Insurers and underwriters are using AI in the commercial insurance space for more effective pricing and risk selection.

We are thrilled to announce that Oracle RMS has earned a spot as one of Canada’s Best Workplaces™ for 2025, securing an ...

The most seasoned claims adjusters can earn up to $110,000 in annual salary in 2025, according to Canada compensation data.