No matter which method you use, the first step to connecting to another computer is enabling remote access. On a PC, go to Start, right-click Computer, and choose Properties.

Help Desk tech reporter Chris Velazco lays out how you can use tools in Windows and Apple computers to fix your parent or friend's computer.

Do you need to remotely access and control another Windows PC? Microsoft's Remote Desktop Connection tool can help you get it done. Here's how to set it up and use it.

Google provides a free and powerful tool, Chrome Remote Desktop, that lets you connect to and control your Windows 10 computer over the internet. (It also works with Windows 7 and Windows 8.) The ...

Note that you cannot remotely control an iPhone from a Mac or vice-versa. Remote control is only possible between two Macs or two iOS/iPadOS devices.

How to remotely access a computer and fix your family’s IT problems for free Controlling a computer from across the country can be a lot easier than you may think.

Simply fire up the program, and then share your screen with those in need of help — or take over their computer remotely and do it for them.

AppleInsider explains how to remotely access the CD or DVD drive of another Mac or Windows PC from a Mac without the drive, across a network.

You can remotely control another person's iPhone, iPad, and Mac using FaceTime. This requires you to use Facetime's screen sharing feature and request control of the other person's device.

Do you need to remotely access and control another Windows PC? Microsoft's Remote Desktop Connection tool can help you get it done. Here's how to set it up and use it.